Below you will find our current payment, billing, and refund policy. Please read it carefully as this is the official policy in force at the present time. The policy listed below supersedes any other written document you may have received prior to today’s date. If you have any questions or comments about this policy, please do not hesitate to contact us.
Current Payment & Billing Policy
Effective immediately, the following payment policy MUST be adhered to. THERE ARE NO EXCEPTIONS, ALL Daniel Massicotte Marketing Incorporated CLIENTS MUST READ, UNDERSTAND AND ADHERE TO THIS POLICY except by other written arrangements approved by Daniel Massicotte Marketing Incorporated. Any payment made without regard to this payment policy will be charged a service charge of $35. Late charges apply (see below).
Our typical policy is to collect payment on the date of service or product delivery unless otherwise agreed up in writing between Daniel Massicotte Marketing Incorporated and the Client.
LATE CHARGES: ALL payments such as invoices, visit fees, service charges and mileage charges described in the above policy MUST BE RECEIVED BY Daniel Massicotte Marketing Incorporated within 30 business days of the date of service or product delivery or late fees in the amount of $35 will be charged for every business day your payment is late. This applies to ALL clients, without exception.
Non-payment may result in your account being sent to collections, your credit standing with us being downgraded and possible litigation to recover payment. If you have questions or concerns, or you feel that you you have been charged incorrectly, please contact us IMMEDIATELY so that we can work together to find a solution.
We prefer to work payment issues out in a positive way and we try not to resort to sending payments to collections or small-claims unless we have no recourse.
Current Refund / Replacement Policy
All services are delivered with a 100% satisfaction guarantee. If any Client is not satisfied within 14 days of any service being completed, the Client may request a full refund. Refunds will be processed immediately. No refunds will be given if requested more than 14 days after services are completed.
All products are delivered with a 100% satisfaction guarantee. If any Client is not satisfied within 30 days of purchasing any product (physical, digital, online, or offline), the Client may request a full refund. Refunds will be processed immediately. No refunds will be given if requested more than 30 days after the product is delivered. Client may be required to return physical products before a refund is processed.